
Company Policies
-
Appointments are reserved specifically for you, and we kindly ask for at least 24 hours notice for any cancellations or rescheduling. Cancellations made with less than 24 hours notice, missed appointments, or late arrivals of more than 20 minutes without prior communication are considered redeemed sessions and will be charged in full. This policy honors the time set aside for your healing and ensures fairness for both clients and practitioners.
-
Appointment times reflect the start of the session. Please plan to arrive 5–10 minutes early to allow for a full and relaxed experience. Late arrivals may result in a shortened session, with the session concluding at the originally scheduled end time.
-
For the safety of all clients and practitioners, if a client arrives visibly ill or still considered contagious, the practitioner reserves the right to reschedule the appointment. If advance notice is provided, the session may be converted to a distance healing appointment to avoid cancellation fees.
-
Healing is a deeply personal and non-linear journey. While some experience significant shifts after just a few sessions—especially with more acute or surface-level concerns—others benefit from ongoing care to support deeper or long-standing patterns. Every person’s process is unique, and there is no one-size-fits-all timeline. Your practitioner will offer recommendations, but the structure and frequency of your sessions are ultimately guided by what feels right for you and where you are on your path.
-
Clients are responsible for scheduling and redeeming their sessions within the designated time frame of any membership, package, or program. Unused sessions outside of the valid term will be considered redeemed.
-
A credit card is securely kept on file and will only be charged in cases of missed appointments, late cancellations, or account balances unpaid after two weeks. By signing below, you authorize this card to be charged accordingly.
-
Balances unpaid after two weeks may incur a 10% weekly late fee. If balances remain unresolved without communication or a payment plan in place, the account may be sent to collections, and any associated collection fees will become the client’s responsibility.

